Privacy Policy
**Last updated:** [02/06/2026]
At Charlotte'sWebTheBookStore, your privacy matters to us — especially when it comes to families and children. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.
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Information We Collect
When you visit our website or place an order, we may collect the following information:
* Personal Information:
Name, email address, phone number, billing address, and shipping address.
* Payment Information:
Payments are processed securely through third-party payment providers. We do **not** store or have access to your full credit or debit card details.
* Order Information:
Items purchased, order history, and delivery details.
* Website Usage Information:
Basic data such as browser type, pages visited, and time spent on our site to help improve your experience.
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How We Use Your Information
We use your information to:
* Process and fulfill orders
* Communicate about purchases, deliveries, or customer service requests
* Improve our website and services
* Send optional emails about newly released products or promotions (you can opt out anytime)
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Children’s Privacy
Our website is intended for **parents, guardians, and adults** purchasing books for children.
We do **not knowingly collect personal information from children under the age of 13**. If we learn that we have accidentally collected information from a child without parental consent, we will delete it promptly.
If you believe a child’s information has been shared with us, please contact us at **charlotteswebthebookstore@gmail.com**.
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Sharing Your Information
We **do not sell, trade, or rent** your personal information.
We only share information with trusted third parties when necessary to:
* Process payments
* Ship orders
* Operate our website
These partners are required to keep your information secure and confidential.
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Cookies and Tracking Technologies
Our website may use cookies to:
* Remember items in your cart
* Improve site performance
* Understand how visitors use our site
You can disable cookies in your browser settings, though some features may not work properly.
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Data Security
We take reasonable steps to protect your personal information using secure technologies and procedures. While no method of transmission is 100% secure, we work hard to safeguard your data.
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Your Rights and Choices
You may:
* Request access to your personal information
* Ask us to correct or delete your data
* Opt out of marketing emails at any time
To do so, contact us at **charlotteswebthebookstore@gmail.com**.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
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Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Charlotte'sWebTheBookStore
Email: charlotteswebthebookstore@gmail.com
Location: Charlotte, NC